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Refund Policy

AZ Repair and Organize LLC provides residential handyman, home organization, and related services with a focus on quality workmanship and customer satisfaction. Because our work involves time, labor, and materials that cannot be recovered once performed, all sales are final and non‑refundable.

Refunds, partial refunds, or service credits will only be issued at the sole discretion of AZ Repair and Organize LLC if we determine that a refund is appropriate based on the circumstances.

Situations that do not qualify for refunds include, but are not limited to:

  • Customer dissatisfaction based on preference rather than workmanship

  • Changes in customer plans after work has begun

  • Issues arising from pre‑existing conditions in the home

  • Work performed according to customer instructions that later proves undesirable

  • Delays caused by customer scheduling, access, or material availability

If a concern arises, customers must notify us within 48 hours of service completion so we can review the issue and determine next steps.

Customer-Supplied Materials Policy

Customers may choose to provide their own materials, fixtures, hardware, or organizational products for use during service. When customer‑supplied materials are used:

  1. AZ Repair and Organize LLC does not provide any warranty, guarantee, or assurance regarding the quality, durability, compatibility, or proper function of customer‑supplied items.

  2. We are not liable for:

    • Product defects

    • Premature failure

    • Improper fit

    • Manufacturer issues

    • Damage caused by faulty or incompatible materials

  3. If customer‑supplied materials fail, malfunction, or are unusable, any additional labor required to correct the issue will be billed at our standard rates.

  4. If materials provided by the customer are incorrect, incomplete, or incompatible, we may reschedule the service or charge additional time for sourcing proper materials.

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